Policies

• Sessions canceled with 24 hours or less notice will be forfeited. No-shows will also result in the loss of the session.​

• Members are responsible for making changes to their own schedule via our online scheduling system or mobile app.

• Members can book new appointments as soon as 12 hours in advance or up to 4 weeks ahead. For last-minute bookings or requests that exceed 4 weeks, please reach out via email or text.

• ​​There are no initiation or termination fees or contracts, autopay is on an as used basis.

• 2 business days written notice is required to cancel or modify any membership.

• We will add a $100 credit to your account for any referral you send our way who becomes a member.

• Please silence all your devices before walking in - this includes your cell phone and smart watch. 

• Clean shoes only - no hiking boots or dirty shoes please.

• We are a SCENT free environment. Please avoid using essential oils, scented lotions, pain relief creams, perfumes etc. 

• We are not a gym. We want our members using their sessions and getting stronger. If you don't show up for one month without communicating, we will automatically cancel your membership to avoid future charges.

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